Job Responsibilities

1.

System

Deployment &

- Software Integration

- Lead on-site and remote integration of robot systems, with a strong focus on the software stack (ROS/ROS2) and system-level architecture design.

- Configure navigation maps, SLAM/localization algorithms, and communication interfaces between the robot system and customer on-site infrastructure (WMS/MES/ERP, PLCs, elevators, access control systems, etc.).

- Design and implement logical workflows for complex automation scenarios using Finite State Machines (FSM) or Behavior Trees.

2.

Technical

Support &

- Troubleshooting

- Provide L2/L3 technical support, diagnosing and resolving complex technical issues involving software, network communications, and system integration layers.

- Analyze navigation anomalies, communication failures, and software performance issues using log analysis tools (e.g., rosbag) and network diagnostic tools (e.g., Wireshark).

- Act as the escalation point for on-site engineers, leading Root Cause Analysis (RCA) (e.g., 8D reports, 5-Why analysis) and collaborating with the R&D; team to drive permanent fixes.

3.

System

Monitoring &

- Performance Optimization

- Monitor key operational metrics of the robot fleet (uptime, scheduling efficiency, battery health, etc.) and develop data-driven optimization plans.

- Develop and implement diagnostic tools and automation scripts to minimize equipment downtime and improve overall system reliability.

4.

Customer

Training &

- Empowerment

- Provide technical training to customers and regional partners on system operations, daily maintenance, and troubleshooting best practices.

- Author high-quality technical documentation, troubleshooting guides, and operation manuals.

5.



Cross-functional Collaboration

- Act as the "Voice of the Customer," feeding back on-site customer requirements and product improvement suggestions to the R&D; and engineering teams to drive continuous product iteration.

Job Requirement sBasic Requirement

- sEducation

: Bachelor’s degree or above in Robotics, Computer Science, Automation, Mechatronics, or a related engineering field

- .Experience

: 3+ years of hands-on experience in robot software development, system integration, or technical support, preferably within the automation or logistics industry

- .Technical Skills

- :Programming Languages

: Proficient in

Pytho n or

C+

-

- .Robotics Middleware

: Deep understanding of

ROS1/ROS

2 architecture (node development, message interface definitions, system integration)

- .System Integration

: Familiar with communication protocols (MQTT, HTTP, gRPC, etc.), with experience integrating third-party SDKs/APIs

- .System Debugging

: Proven ability to debug complex system issues across software, network, and hardware boundaries

- .Travel Requirements

: Ability and willingness to travel frequently within Europe (travel ratio up to approximately 70%)

- .Language Skills

: Fluent in

English and Spanis

hPreferred Qualifications (Pluses

- )Experience with industrial automation systems (PLCs, HMIs) and familiarity with WMS/MES/ERP system integration

- .Familiarity with Docker containerized deployment and front-end/back-end collaborative development

- .Knowledge of control algorithms (e.g., MPC/Model Predictive Control, WBC/Whole-Body Control) and multi-sensor fusion (IMU, LiDAR, cameras, etc.)

- .Familiarity with version control tools (Git) and software testing frameworks (e.g., Google Test)

.

📌 Robotics Engineer (Madrid)
🏢 SUPCON
📍 Madrid