More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.

We are currently looking for a Service Operations Manager to join our Fintech team. English C1 Incident Management Change Management Stakeholder Management Data Analysis Monitoring & Management Fluent English (C1 level minimum) - mandatory. 4+ years of experience in operational coordination, service management, or technology operations environments. Proven experience in Incident Management and Change Management processes.





Strong operational reporting and management information skills.

Experience producing KPI, SLA, availability, and operational performance reports. Strong analytical skills with the ability to identify trends, risks, and recurring issues from operational data. Strong stakeholder management and communication skills.

Work mode: 100% remote English C1 Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances). `Retribución Versátil ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...) Free access to several training platforms Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...) Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Service Operations Manager (Data) - 100% remoto (Vigo)
🏢 Ust
📍 Vigo