More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. We are currently looking for a Service Operations Manager to join our Fintech team.

Fluent

English (C1 level minimum) - mandatory.4+ years of experience in operational coordination, service management, or technology operations environments. Proven experience in Incident Management and Change Management processes. Strong operational reporting and management information skills.

Experience producing KPI, SLA, availability, and operational performance reports. Strong analytical skills with the ability to identify trends, risks,



and recurring issues from operational data. Strong stakeholder management and communication skills.

Spain Work mode: 100% remote Languages:

- English C1 What can we offer? Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances). `Retribución Versátil ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...) Free access to several training platforms Professional stability and career plans UST also, compensates referrals from which you could benefit when you refer professionals.

Real Work Life

Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)

📌 Service Operations Manager (Data) - 100% Remoto (Vitoria-Gasteiz)
🏢 Ust
📍 Vitoria-Gasteiz