CoreX is a rapidly growing ServiceNow Elite Partner focused on helping organizations transform the way they work through innovative, scalable ServiceNow solutions.
We are looking for an experienced ServiceNow Solution / Technical Architect to join our growing team. This is a highly visible, customer-facing role for someone who enjoys solving complex technical challenges, leading solution design, and taking ownership of architecture from initial discovery through successful delivery. This position will have a particular focus on ServiceNow Vulnerability Response (VR), ITOM, CMDB, integrations, and enterprise platform architecture.
Professional fluency in both Spanish and English is required.
What You'll Do
As a Solution / Technical Architect at CoreX, you'll serve as a trusted technical advisor to our customers while providing architectural leadership to our delivery teams.
You will
- Own the solution and technical architecture for complex ServiceNow implementations.
- Lead customer-facing discovery sessions, technical workshops, architecture discussions, and solution-design sessions.
- Translate customer requirements into scalable, maintainable ServiceNow solutions.
- Architect and implement solutions utilizing ServiceNow Vulnerability Response (VR) and related Security Operations capabilities.
- Design vulnerability management processes covering vulnerability ingestion, prioritization, remediation, exception management, assignment, and reporting.
- Architect integrations between ServiceNow and vulnerability/security platforms such as Tenable, Qualys, Rapid7, and similar technologies.
- Establish effective relationships between vulnerability data, assets, CMDB Configuration Items (CIs), business services, and infrastructure.
- Partner with customer security and infrastructure teams to improve vulnerability visibility and remediation processes.
- Provide architectural leadership across ITOM, CMDB, Discovery, Service Mapping, ITSM, ITAM, Vulnerability Response, and other ServiceNow capabilities.
- Design integrations using IntegrationHub, REST/SOAP APIs, MID Servers, and other ServiceNow integration technologies.
- Establish architecture standards and ensure solutions align with ServiceNow best practices, CSDM, security requirements, and platform governance.
- Review technical designs and provide guidance to Developers, Technical Consultants, and other members of the delivery team.
- Identify technical risks and dependencies early and develop solutions before they impact delivery.
- Support complex troubleshooting and technical problem-solving throughout implementation.
- Present technical solutions and recommendations to both technical and executive stakeholders.
- Conduct customer meetings and workshops in Spanish and English.
What We're Looking For
- Strong experience within the ServiceNow ecosystem, including enterprise implementations.
- Previous experience as a ServiceNow Solution Architect, Technical Architect, Lead Technical Consultant, or Principal Consultant.
- Strong hands-on experience with ServiceNow Vulnerability Response (VR).
- Understanding of enterprise vulnerability management, including:
- Vulnerability ingestion
- Vulnerability prioritization
- Remediation workflows
- Exception management
- Vulnerability-to-CI correlation
- Security reporting and dashboards
- Experience integrating ServiceNow with vulnerability/security platforms such as Tenable, Qualys, Rapid7, or similar solutions.
- Strong understanding of CMDB, CSDM, Discovery, Service Mapping, and Configuration Item relationships.
- Experience designing complex enterprise integrations.
- Strong ServiceNow technical foundation across:
- JavaScript
- Business Rules
- Script Includes
- Flow Designer
- IntegrationHub
- REST/SOAP APIs
- MID Servers
- ACLs and platform security
- Ability to independently lead technical workshops and architecture conversations with customers.
- Ability to move comfortably between high-level solution architecture and detailed technical design.
- Strong communication, consulting, and stakeholder-management skills.
- Professional fluency in Spanish and English is required.
Nice to Have
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Relevant Certified Implementation Specialist (CIS) certifications
- ServiceNow Security Operations / Vulnerability Response certifications or implementation experience
- Certified Technical Architect (CTA) or Certified Master Architect (CMA)
- Previous experience working for a ServiceNow consulting partner
- Experience delivering large-scale, multi-module ServiceNow transformations
- Broader experience across ITOM, ITAM, ITSM, SecOps, CMDB, Discovery, and Service Mapping
📌 ServiceNow Solution Architect (Madrid)
🏢 CoreX
📍 Madrid