Role Title: Service Now Engagement Manager Workflow: CRM, Order Management Desirable Certifications: SCRUM Master Language: Spanish Location: Madrid, Spain (50% on site) Experience in CPQ tools, CRM, Order Management, and managing big transformation engagements would be beneficial. The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results. This requires the EM to complete the project following Service Now's leading practice methodology, Now Create, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the Service Now resources on the project making sure they understand the planned tasks, tracking presente progress, and managing deviations through appropriate measures. Lead the delivery team throughout the engagement, often in collaboration with a services partner. Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials. Work with the Sales

📌 Servicenow Engagement Manager (España)
🏢 Technology & Risk Recruitment
📍 España