American Express in Madrid seeks a Client Retention Manager to focus on retaining small and medium merchants, ensuring business continuity and engagement across markets. The role involves high-value outreach, documentation checks, and cross-functional collaboration with multiple channels and business lines.
The position requires strong analytical, communication and organizational skills, with flexibility to work schedules based on business needs. Employment eligibility in Spain applies.
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📌 Merchant Success & Retention Specialist - Madrid, Comunidad de Madrid, Spain
🏢 American Express
📍 Madrid
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