Barcelona On-Site Customer Experience Team Leader (Bellprat)

Barcelona On-Site Customer Experience Team Leader (Bellprat)

01 oct
|
Concentrix
|
Bellprat

01 oct

Concentrix

Bellprat

Concentrix in Barcelona (on-site) is seeking a Working Team Leader for our EU Customer Experience team. You will lead a group of agents, drive service excellence, and coordinate with cross-functional teams to deliver high-quality support.

You will manage performance, coach new hires, and ensure SLA adherence while fostering a collaborative, enthusiastic environment. Fluency in English and Spanish and prior team leadership in customer service are essential.

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📌 Barcelona On-Site Customer Experience Team Leader (Bellprat)
🏢 Concentrix
📍 Bellprat

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