More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

We are currently looking for a Service Operations Manager to join our Fintech team.

English C1
Incident Management
Change Management
Stakeholder Management
Data Analysis
Monitoring & Management
Fluent English (C1 level minimum) - mandatory.
~4+ years of experience in operational coordination, service management, or technology operations environments.
~ Proven experience in Incident Management and Change Management processes.
~ Strong operational reporting and management information skills.
~ Experience producing KPI,



SLA, availability, and operational performance reports.
~ Strong analytical skills with the ability to identify trends, risks, and recurring issues from operational data.

~ Strong stakeholder management and communication skills.

Work mode: 100% remote

English C1

Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).

`Retribución Versátil ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...)

Free access to several training platforms

Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)

📌 Service Operations Manager (Data) - 100% remoto (Pontevedra)
🏢 Ust
📍 Pontevedra