About the jobResponsibilities1. Serve as a primary point of contact for sellers, addressing issues related to registration,compliance, listing support, and account management promptly and professionallybased on the guidance of integral teams.2. Assist sellers in understanding platform policies, documentation requirements, andtroubleshooting steps, including but not limited to product listing errors, payment delays,or compliance violations.3. Collaborate with internal teams (Legal, Compliance, Product) to support the resolutionof seller escalations and improvement of processes.4. Analyze seller pain points and feedback to propose platform or workflowoptimizations.5. Conduct training sessions to provide information support for sellers on best practicesfor account health and growth.6. Track seller performance metrics (e.G., onboarding completion rates, issue resolutiontime) and report trends to leadership.
📌 Account Manager (Valencia)
🏢 Temu
📍 Valencia