01 oct
|
SPSP Health
|
Madrid
01 oct
SPSP Health
Madrid
Are you a problem-solving pro with a passion for delivering top-notch customer experiences? Do you thrive in a dynamic, international environment? If you're
multilingual
and love helping people, we’d love to hear from you!
Descubra si esta ocasión es adecuada para usted leyendo toda la información que sigue a continuación. At
SPSP Health , we’re making waves in the
e-commerce industry , expanding our reach across
Germany, Austria, France, Spain and other EU Countries . Now, we’re looking for a
Customer Service Superstar
to join our team in sunny
Madrid !
What You’ll Be Doing
Assist & Engage
– Be the friendly voice our customers rely on! Handle inquiries via phone, email, and chat with professionalism and empathy.
Solve Problems Like a Pro
– Resolve issues quickly and efficiently, ensuring a great customer experience.
Process Orders & Returns
– Ensure seamless order management and handle returns, exchanges, and refunds.
Stay Organised
– Keep records updated in our CRM system and follow up on open cases.
Work as a Team
– Collaborate with different departments to improve customer service processes.
What We’re Looking For
Fluent in Dutch (spoken & written) + good English skills.
Any additional languages like German, Italian, Danish will be an added advantage.
Customer-focused mindset
– You genuinely care about helping people
Problem-solving ninja
– You think fast and handle challenges with ease
Organised & proactive
– You juggle multiple tasks like a pro
Tech-savvy
– Experience with CRM tools? xghoner Even better!
What’s in It for You? If you’re ready to be part of an exciting and growing company,
#J-18808-Ljbffr
📌 Customer Service Representative (Madrid)
🏢 SPSP Health
📍 Madrid