Customer Service Representative (Madrid)

Customer Service Representative (Madrid)

01 oct
|
SPSP Health
|
Madrid

01 oct

SPSP Health

Madrid

Are you a problem-solving pro with a passion for delivering top-notch customer experiences? Do you thrive in a dynamic, international environment? If you're

multilingual

and love helping people, we’d love to hear from you!

Descubra si esta ocasión es adecuada para usted leyendo toda la información que sigue a continuación. At

SPSP Health , we’re making waves in the

e-commerce industry , expanding our reach across

Germany, Austria, France, Spain and other EU Countries . Now, we’re looking for a

Customer Service Superstar

to join our team in sunny

Madrid !

What You’ll Be Doing

Assist & Engage

– Be the friendly voice our customers rely on! Handle inquiries via phone, email, and chat with professionalism and empathy.

Solve Problems Like a Pro

– Resolve issues quickly and efficiently, ensuring a great customer experience.

Process Orders & Returns

– Ensure seamless order management and handle returns, exchanges, and refunds.





Stay Organised

– Keep records updated in our CRM system and follow up on open cases.

Work as a Team

– Collaborate with different departments to improve customer service processes.

What We’re Looking For

Fluent in Dutch (spoken & written) + good English skills.

Any additional languages like German, Italian, Danish will be an added advantage.

Customer-focused mindset

– You genuinely care about helping people

Problem-solving ninja

– You think fast and handle challenges with ease

Organised & proactive

– You juggle multiple tasks like a pro

Tech-savvy

– Experience with CRM tools? xghoner Even better!

What’s in It for You? If you’re ready to be part of an exciting and growing company,

#J-18808-Ljbffr

📌 Customer Service Representative (Madrid)
🏢 SPSP Health
📍 Madrid

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