Transcend Deployment Process Manager (Madrid)

Transcend Deployment Process Manager (Madrid)

30 sep
|
Johnson & Johnson Innovative Medicine
|
Madrid

30 sep

Johnson & Johnson Innovative Medicine

Madrid

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Project/Program Management Group
Project/Program Management
Innovative Medicine (IM) Deployment Manager!
This hybrid position will be located in Cork, Ireland. Alternate hybrid locations may be considered in other Innovative Medicine Supply Chain (IMSC) hubs such as Latina, Italy; Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.
This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility.
The IM Transcend Deployment Manager is responsible for leading the planning, coordination, and execution of global ERP deployment releases across multiple functional workstreams. They partner with business, technology, testing, cutover, hypercare, change management, and program leadership teams to ensure successful deployments that meet program standards, timelines, quality requirements, and governance expectations. The Deployment Manager drives deployment readiness, manages risks and dependencies, coordinates release activities, and supports execution across the full deployment lifecycle.
Deployment Planning & Execution
Lead deployment execution across global ERP releases and functional workstreams, developing and managing integrated deployment plans, KPIs, deliverables, and readiness activities.
Monitor deployment progress, identify risks and issues,



and drive resolution to ensure successful delivery against program objectives and timelines.
Support deployment governance, stage-gate reviews, and release readiness assessments while ensuring adherence to Transcend methodologies, standards, and operating procedures.
Partner with business, technology, testing, compliance, change management, training, cutover, and hypercare teams to ensure coordinated deployment execution.
Influence stakeholders and facilitate decision-making across highly matrixed global teams to drive alignment and achieve deployment objectives.
Identify, assess, and mitigate deployment risks and cross-functional dependencies, raising critical issues and driving timely resolution.
Maintain executive-ready reporting and deployment health metrics to support informed decision-making and effective governance.
Promote standardization, simplification, and adoption of deployment best practices across releases and workstreams.
Drive continuous improvement initiatives that enhance deployment efficiency, scalability, operational excellence, and future release success.
Develop and document Contracting, Pricing, and Billing user requirements with acceptance criteria.
Demonstrate ability to work independently, prioritize, and effectively meet deadlines with little supervision.
Map Contracting, Pricing, and Billing business processes with a focus on testing, reporting, and documenting findings.
Provide Contracting, Pricing, and Billing support on best practices implementation and rollout to all Regions.




Visually design communication content based on best practices to efficiently showcase Contracting and Pricing Customer Service team successes and ensure consistent messaging in the communication campaigns.
Minimum of a Bachelor’s/University or equivalent degree is required; MBA or advanced degree, or focused degree in Business, Supply Chain, Operations, Engineering, Information Systems, or a related field is preferred
Project Management (PMP, FPX, or equivalent), Agile, Lean, Six Sigma, or SAP
Demonstrated experience in Project Management and/or Program Management
Experience with an ERP deployment and/or business transformation
Customer Service and/or Commercial Contracting, Billing, and Pricing knowledge
Experience within pharmaceutical, healthcare, medical device, or other highly regulated environments (e.g., Experience in testing processes, cutover planning, and hypercare support
Experience with Agile, Waterfall, or hybrid delivery methodologies
Experience leading global teams and collaborating across regions and cultures
Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in Spanish, Portuguese, French, Dutch, or German are helpful
Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week
Agile Decision Making, Agility Jumps, Analytics Insights, Cross-Functional Collaboration, Expectation Management, Leadership, Organizational Project Management, Organizing, Process Improvements, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Quality Assurance (QA), Statement of Work (SOW), Technical Credibility
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the presente amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions.

📌 Transcend Deployment Process Manager (Madrid)
🏢 Johnson & Johnson Innovative Medicine
📍 Madrid

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