Experteer Overview In this role, you will support and optimize the EU External Fulfilment 3PL network, driving KPI performance and operational excellence within the Control Tower. You will work cross-functionally with 3PL providers and Amazon teams to resolve daily issues and lead process-improvement projects that enhance visibility and standardization. You’ll be at the forefront of EU EF transformation, shaping outbound operations and cross-network collaboration. This is a hands-on role that combines problem solving with data-driven improvements to deliver reliable, scalable fulfillment support. Compensaciones / Ventajas • Provide reactive and proactive Operational Support to 3PL providers and Amazon internal teams. • Resolve daily operational challenges in collaboration with 3PL partners and Amazon stakeholders.



• Monitor and drive KPI management across the 3PL network. • Facilitate communication between 3PLs, problem solvers, and node managers. • Lead internal Process Improvement projects to enhance and automate Control Tower services. • Develop business intelligence solutions to improve operational visibility. • Identify opportunities for process optimization and standardization. Responsabilidades • Fluent in Spanish and English • Experience with data analytics and using metrics to identify problems • Experience with MS Office suite (Word, Excel, Outlook) in a professional environment Requisitos principales •

📌 Control Tower Outbound Specialist (Barcelona)
🏢 Amazon
📍 Barcelona