Reservation Trainee (Islas Baleares)

Reservation Trainee (Islas Baleares)

30 sep
|
AccorHotel
|
Islas Baleares

30 sep

AccorHotel

Islas Baleares

What you’ll do…- Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.- Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.- Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.- Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.- Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.- Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).- Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.- Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.- Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.What we are looking for:- EU Nationality is required.- Fluent English and Spanish. Other Languages is a plus.- Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.- The minimum duration of the internship will be five months,



with a planned start date in April.- A proactive attitude and strong attention to detail.- Effective communication skills and ability to work as part of a team.- Ability to multitask and prioritize tasks in a fast-paced environment.What’s in it for you…?- A competitive package and plenty of development opportunities.- Accommodation included.- Lunch is served daily at the in-house restaurant.- Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.- Join an innovative and fast-growing international group committed not only to building new hotels but also to building a general brand.- The opportunity to challenge the norm and work in a creative and rewarding environment.- Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.- Great discounts at all Ennismore hotels and special discounts at numerous island businesses.- Free subscriptions to Canva and Podimo.- Activities to build an amazing team of students.- Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!About Us ?Mondrian & Hyde Ibiza¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza!Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views.Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches.Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed.The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo.

📌 Reservation Trainee (Islas Baleares)
🏢 AccorHotel
📍 Islas Baleares

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