More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. We are currently looking for a Service Operations Manager to join our Fintech team. English C1 Incident Management Change Management Stakeholder Management Data Analysis Monitoring & Management Fluent English (C1 level minimum) - mandatory. ~4+ years of experience in operational coordination, service management, or technology operations environments. ~ Proven experience in Incident Management and Change Management processes. ~ Strong operational reporting and management information skills. ~ Experience producing KPI, SLA,



availability, and operational performance reports. ~ Strong analytical skills with the ability to identify trends, risks, and recurring issues from operational data. ~ Strong stakeholder management and communication skills. ️ Work mode: 100% remote English C1 Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances). `Retribución Versátil´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan…) Free access to several training platforms Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)

📌 Service Operations Manager (Data) - 100% remoto (León)
🏢 Ust
📍 León