Job DescriptionAbout the RoleThe Key Account Manager (KAM) – Gastroenterology in Andalucía is a critical field-based role responsible for ensuring business continuity, growth and customer engagement across key hospital accounts in the East region. The role builds strong, compliant and trust-based relationships with HCPs, hospital pharmacies and decision-makers, ensuring optimal use and availability of Takeda’s GI portfolio.Evolving under a Tech Forward lens, the KAM GI leverages digital tools, AI-supported insights and omnichannel approaches to increase efficiency, sharpen account prioritization and enhance the quality of scientific and commercial interactions—reinvesting time into strategic account planning, customer value creation and cross-functional collaboration.How You Will ContributeTherapy & Product Leadership

Deliver agreed GI strategy and tactics across key accounts, ensuring high-quality scientific exchange (on-label) and commercial execution.Lead high-level scientific meetings and act as a trusted therapy partner for prescribers and hospital stakeholders.Serve as a key contact for national product training and therapy support within the assigned territory.

Strategic Account Management

Develop and execute robust key account plans, prioritizing accounts based on data-driven insights and market dynamics.Ensure product availability and continuity in collaboration with Market Access and Pharmacy stakeholders.Identify unmet needs and propose innovative, compliant solutions aligned with customer priorities.

Commercial Excellence & Data-Driven Execution

Analyze sales performance, competitor activity and territory trends using CRM, dashboards and AI-supported analytics.Continuously adapt strategies based on insights,



focusing effort on the highest-impact accounts and opportunities.Share best practices and successful tactics within the KAM team to improve overall field effectiveness.

Innovation, Omnichannel & Tech Forward Adoption

Integrate omnichannel tactics and digital engagement into account plans in alignment with brand strategy.Use AI-enabled tools to support customer segmentation, call planning, insight generation and performance tracking.Automate low-value administrative tasks (reporting, data consolidation) to reinvest time in strategic thinking, customer engagement and storytelling.

Cross-Functional Collaboration

Work closely with Medical, Market Access, Pharmacy, Marketing and FLMs to ensure a coordinated One Takeda approach.Actively contribute field insights to inform brand, access and medical strategies.

Compliance & Values

Act in full compliance with ethical, legal and regulatory standards.Ensure PTRB principles guide decision-making.Report adverse events according to Pharmacovigilance procedures.Act as a role model of Takeda values and leadership behaviors.

Skills & Qualifications (Aligned with Tech Forward Evolution)Education & Experience

Bachelor’s degree or equivalent.Proven experience in hospital sales, ideally in GI / Immunology.Experience working with hospital pharmacists, payers and institutional stakeholders.

Core Capabilities

Strong scientific acumen and ability to translate complex data into meaningful customer dialogue.Excellent relationship-building, influence and communication skills.Strong business acumen and analytical mindset.Digital fluency: CRM, dashboards, AI-supported tools and omnichannel platforms.Agile, adaptable and results-driven in fast-changing environments.Strong cross-functional collaboration and matrix leadership capabilities.

LocationsAndalucia, SpainBase Salary Range:€50,800.00 - €69,850.00

For information about our benefits, please click here.Worker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time

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📌 Key Account Manager Gastroenterology - Andalucía (Madrid)
🏢 Takeda
📍 Madrid