An international 5-star hotel in Dubai, UAE is seeking an experienced Hostess to join its Food & Beverage team. The ideal candidate must have relevant hospitality experience, excellent communication skills, and a polished, welcoming personality to create a warm and professional first impression for guests.

Key Responsibilities

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Welcome and greet guests warmly upon arrival at the outlet

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Manage restaurant reservations, guest seating, and table allocation efficiently

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Escort guests to their tables and present menus according to hotel service standards

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Maintain an organized reservation book and update guest preferences when required

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Coordinate closely with the Restaurant Manager, service team, kitchen, and bar to ensure smooth operations

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Manage waiting lists, special requests, VIP guests, and repeat guests professionally

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Monitor table availability and support smooth guest flow during busy service periods

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Answer phone calls and handle guest inquiries in a polite and professional manner

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Ensure the reception area, menus, and hostess desk are clean, organized, and presentable

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Support guest engagement and assist with service recovery when required

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Maintain grooming, posture, communication, and professional conduct in line with international 5-star hotel standards

Requirements

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Must have relevant experience as a Hostess, Receptionist,



Guest Relations Agent, or similar guest-facing role

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Prior experience in a 5-star hotel, luxury restaurant, fine dining outlet, or international hospitality environment is strongly preferred

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Excellent communication and interpersonal skills

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Strong guest service mindset with a warm, confident, and professional approach

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Presentable, well-groomed, and able to represent a luxury hotel image

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Good English communication skills; additional languages such as Arabic, Russian, French, German, or Chinese are an advantage

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Able to manage reservations, guest flow, and busy restaurant operations calmly and efficiently

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Adaptable to work rotating shifts, weekends, and public holidays

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Familiarity with reservation systems such as SevenRooms, OpenTable, or similar platforms is an advantage

Benefits

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Competitive monthly salary based on experience

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Employment visa and work permit sponsorship

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Accommodation or accommodation allowance, as per company policy

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Transportation or transportation allowance, as per company policy

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Duty meals provided

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Medical insurance

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Paid annual leave and public holidays as per UAE Labour Law

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End-of-service benefits as per UAE Labour Law

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Career growth opportunity within an international 5-star hotel environment

📌 Hostess - Dubai, UAE (España)
🏢 Importante empresa
📍 España