At ING we are looking for a Non-Financial Risk Specialist (Business Banking)

We are looking for a talented and enthusiastic Non-Financial Risk (NFR) specialist with Business Banking background to join our Non-Financial Risk Team of ING Spain, with a hierarchical reporting line to ING Spain & Portugal's Head of NFR.

Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud.

ING is upgrading its processes, controls, and infrastructure to evolve into an end-to-end "straight through processing" company. Non-Financial Risk Management uses sound principles of risk management to ensure that everything related to operational risk is within the risk appetite of the Bank, maintaining the control environment at an acceptable level following a risk-based approach (proportionate to its value and criticality).

The NFR team oversees the general NFR policies and best practices' implementation within ING Spain & Portugal, provides advice and challenges the risk/control owners on effectiveness of risk identification and mitigation.

The team is responsible for monitoring and reporting on the ING Spain adherence to the NFR risk appetite and produces quarterly Non-Financial Risk Dashboard (NFRD) report.

NFR team focuses on:

- Control Risk
- Processing Risk
- Unauthorized Activities
- Employment Practices
- Personal and Physical Security
- Information Technology Risks
- Continuity and Operational Resilience Risk
- Internal and External Fraud

Your key responsibilities:
- Have a deep understanding of Business Banking products, processes, customer journeys, and associated non-financial risks




- Act as a trusted partner and advisor to business management, providing effective challenge, risk advice, and oversight to ensure risks are identified, assessed, mitigated, and monitored in line with the bank's risk appetite and regulatory requirements
- Provide strong expertise in governance, operational risk management, controls' effectiveness, risk assessments, incident management, and change initiatives, combined with the ability to collaborate with stakeholders across the organization to drive a strong risk culture and support sustainable business growth
- Support, challenge and monitor NFR risk management processes and quality
- Participate in and challenge risk assessments and PARPs on key strategic projects and programs
- Contribute to the development, maintenance and roll out the NFR Frameworks, Policies, Minimum Standards and Procedures
- Perform Quality Assurance or deep dive reviews as part of second line monitoring
- Contribute to the identification of the impact of and the coordination of responses to law and regulatory changes, ECB reports, etc. and monitors the follow-up of the regulatory issue solving
- Foster Risk Management awareness within the organization, develop and maintain training modules and train the business communities
- Provide outside-in perspective and support with research,



assessment of the risk profile of organization and reporting to Senior Management.

What are we looking for?
- Experience as Non-Financial Risk analyst focused on Business Banking with approx. minimum 5 years. Previous experience in IT or IT risk management would be a plus
- University Degree or equivalent
- Insight of digital banking, related Business Banking processes and regulations
- Experience on end-to-end process analysis to identify and assess NFR risks, including root causes analysis
- Expertise on testing methodologies
- Driving impact and collaborating skills in multidisciplinary risk teams
- Sound risk criteria: ability to be firm when needed and show flexibility when required
- Proactivity and executive communication skills
- Excellent data analysis skills
- Fluent in English (written and spoken)

Check out what is waiting for you!Balance That Works.

We put balance to work, so you can do it too. With our customers' needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.

Meal allowance.

Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.

More than an office.

In our offices you can find doctor's office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!

Health and life insurance.

We help you protect what matters most to you, including you and your immediate family. xcskxlj

Flexible remuneration.

Enjoy a

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📌 Non-Financial Risk Specialist (Business Banking) (Madrid)
🏢 Ing
📍 Madrid