A Basque-speaking Banking Customer Service Agent is needed for a team based in Valencia, Spain.

Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.

You will support banking customers with accuracy, discretion and a friendly approach.

You will be supporting a well-known company in the banking sector.

Key Responsibilities:

- Keep careful records of every interaction
- Escalate complex or sensitive cases appropriately
- Guide customers through digital banking services
- Answer customer questions about accounts, cards and payments

Requirements:
- Fluent Basque, written and spoken
- Spanish at upper-intermediate (B2) level or above
- High school education (Bachillerato) or equivalent; banking customer service experience is valued




- The selection includes a short video and a written test in the required language
- Clear, professional communication, written and spoken
- Organised and able to handle several cases at once

Working Conditions:
- Work model: On-Site
- Schedule: Morning – 08:00–16:00
- Paid training: 25 days
- Start date: 2 November 2026
- Full-time contract

Salary & Benefits:
- Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance
- Sunday shifts paid an extra €1.92 gross per hour
- 38.5 hours per week

Location:

Open to candidates already living in or near Valencia. xcskxlj

We keep candidates updated at every stage of the process.

#J-18808-Ljbffr

📌 Banking Customer Service Agent - Basque Speaker | Valencia, Spain
🏢 Cross Border Talents
📍 Valencia