About the Opportunity

We are looking for an experienced

Senior ServiceNow OT Architect / Technical Business Process Consultant

to support Operational Technology (OT) initiatives for a major enterprise customer.

This role is idóneo for a senior consultant who enjoys combining solution architecture, customer workshops, business process consulting, and hands-on ServiceNow expertise. You will work directly with stakeholders to define OT strategies, shape solution roadmaps, and guide implementations across the ServiceNow OT suite.

Responsibilities Lead the design and implementation of ServiceNow OT solutions Facilitate workshops, discovery sessions, and stakeholder meetings Gather and document business requirements Create user stories and support backlog refinement Conduct solution demonstrations and process design sessions Define implementation roadmaps and delivery strategies Provide architectural guidance throughout project delivery Act as a trusted advisor for customers operating in regulated OT environments Collaborate with cross-functional teams to ensure successful outcomes





Required Experience Strong hands-on experience with the ServiceNow OT Suite Proven Business Process Consultant (BPC) background Experience leading customer workshops and discovery sessions Strong stakeholder management and communication skills Experience creating user stories and managing requirements Solution architecture experience within ServiceNow environments Ability to work independently and lead workstreams from inception to delivery

Experience with: OT Service Management OT Asset Management OT Vulnerability Response OT Health OT Change, Incident, and Request Management

Preferred Experience: CMDB Service Graph Connectors IRE ServiceNow Asset Management ServiceNow certifications (CSA, CIS, etc.) Manufacturing, Utilities, Energy, Industrial, or Life Sciences environments

What We're Looking For Freelance consultant Strong customer-facing presence Architect mindset with hands-on capabilities Comfortable operating independently Available to work within European time zones

Additional Information Remote from Spain 10 hours per week Long-term project potential

📌 Senior ServiceNow OT Architect / Technical Business Process Consultant (Spain Remote, Freelance) (Valencia)
🏢 Tenth Revolution Group
📍 Valencia