NN Digital Hub, a subsidiary of NN Group in Madrid, Spain, is seeking a Service Manager to act as the primary bridge between IT and business stakeholders. You will ensure quality, stability, and continual improvement of IT services through regular engagement and performance monitoring.
Key responsibilities include leading service reviews, tracking SLAs, and delivering performance reports, while coordinating ITIL processes and driving service improvements in a hybrid work model.
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📌 IT Service Manager — ITIL & Stakeholder Lead (Madrid)
🏢 Nn Group
📍 Madrid
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