Role Title: ServiceNow Engagement Manager
Workflow: CRM, Order Management
SCRUM Master
Language: Spanish
Experience in CPQ tools, CRM, Order Management, and managing big transformation engagements would be beneficial.

The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results. This requires the EM to complete the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking presente progress, and managing deviations through appropriate measures.
~ Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
~ Success driving complex issues through analysis and resolution

📌 Senior Client Manager - Remote Working (Madrid)
🏢 Technology & Risk Recruitment
📍 Madrid