About us? ePackPro, the #1 leader in digital HACCP.We are a SaaS scale‑up founded in 2012, pioneer and now the market leader in digitalized HACCP.To help food professionals stay 100% compliant without spending their days on it so they can focus on what truly matters: their craft.Born in a kitchen and imagined by a restaurant owner, ePackPro now supports 25,000 professionals across 40 countries (Canada, Belgium, Dubai, ...)Our solution digitalizes traceability, automates daily checks, and secures compliance - bringing peace of mind to every operation.Our journey in key figures:? 25,000 clients trust us? +40% growth in 2024 | +35% in 2025? €60M+ ARR? 340+ employees? 5 offices: Paris, Brest, Madrid, Milan, DubaiYour missionePackPro is building an Enterprise Business Unit dedicated to the HoReCA industry.As Key Account Manager, you will own a specific territory (Spain), and combine two complementary growth engines: winning new mid-market accounts with 40 to 500 sites, and deploying global contracts negotiated by Global Account Managers for international brands.Your mission is to turn global account strategy into local, site-by-site success, with speed, quality and operational excellence.Your mission will be:- Territory hunting: Identify, prospect and close new mid-market accounts with 40 to 500 sites within your territory. Very large international accounts remain under the responsibility of Global Account Managers.- Global account rollout: Deploy framework agreements signed by Global Account Managers across local sites, including planning, onboarding, local team training,



compliance and adoption monitoring.- Account strategy execution: Execute the account strategy defined by the Integral Account Manager, including the offer, commercial terms and rollout sequence, without redefining those terms.- Field reporting: Share customer satisfaction signals, blockers and local upsell opportunities with the Global Account Manager to strengthen the global account strategy.- Business Unit development: Use your field experience to improve sales processes, CRM practices and the performance KPIs of this growing Business Unit.- Cross-functional collaboration: Partner with Technical Presales teams to secure the successful implementation of our solutions.Who you areWe’re looking for someone who can actively contribute to ePackPro’s mission and thrive in a dynamic, collaborative and performance‑driven environment. You’ll recognize yourself if you demonstrate, among other things:- Sales experience: Minimum five years of account management experience, with a proven track record managing medium to long sales cycles of 6 to 24 months involving multiple stakeholders.- Industry knowledge: Professional experience in the Hospitality sector, including Hotels, Restaurants and Cafes.- Deployment experience: Project management or multi-site rollout experience is highly valued, including operational implementation and field training.- B2B field sales: Experience selling SaaS, digital solutions, equipment or services to mid-market organizationsJob details- Location: Madrid- Contract : Permanent contract- Remote policy: Hybrid

📌 Key Account Manager (Madrid)
🏢 ePackPro
📍 Madrid