A Catalan-speaking Banking Customer Service Agent is needed for a team based in Valencia, Spain.You will support banking customers with accuracy, discretion and a friendly approach.You will be supporting a well-known company in the banking sector.Key Responsibilities:- Protect customer data at every step- Escalate complex or sensitive cases appropriately- Answer customer questions about accounts, cards and payments- Keep careful records of every interactionRequirements:- Fluent Catalan, written and spoken- Spanish at upper-intermediate (B2) level or above- High school education (Bachillerato) or equivalent; banking customer service experience is valued- The selection includes a short video and a written test in the required language- Organised and able to handle several cases at once- Clear, professional communication,



written and spokenWorking Conditions:- Work model: On-Site- Schedule: Morning – 08:00–16:00- Paid training: 25 days- Start date: 2 November 2026- Full-time contractSalary & Benefits:- Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance- Sunday shifts paid an extra €1.92 gross per hour- 38.5 hours per weekLocation:Open to candidates already living in or near Valencia.We work with employers across several European markets, so even if this role is not a perfect match, it is worth staying in touch.We review applications on a rolling basis, so it is worth applying soon.#J-18808-Ljbffr

📌 Banking Customer Service Agent - Catalan Speaker | Valencia, Spain
🏢 Cross Border Talents
📍 Valencia