We are an international technology services company founded in 1983 and currently have over 2,000 employees in 5 countries: France, Spain, Romania, Portugal, and Luxembourg.

Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés. What are we looking for? An Run & Support Project Manager to join a stable international project, based in Madrid. Responsibilities: Run & Production Management o Lead Run activities for ISF infrastructure, ensuring high availability and operational stability o Supervise incident resolution (L1, L2, L3) and ensure SLA/SLO compliance o Coordinate major incident management (MIM) and communication with stakeholders o Drive root cause analysis (RCA) and implementation of corrective actions • Technical Evolution & Infrastructure Initiatives o Lead technical evolution projects, including: Integration with enterprise security systems Infrastructure modernization and obsolescence management Optimization of performance, resilience, and maintainability o Manage technical roadmap and prioritization of infrastructure initiatives • Security & Vulnerability Management o Coordinate remediation of security vulnerabilities (EVS / IVS) across platforms o Ensure compliance with security standards, audits, and internal policies o Drive coordination between security teams and technical teams to track and close risks • Change Management & Governance o Validate risk, impact, dependencies,



and rollback strategies o Ensure compliance with IT governance frameworks and corporate procedures o Coordinate complex changes across multi-country environments • CI/CD & DevOps Toolchain Infrastructure o Coordinate infrastructure evolution of CI/CD toolchains and DevOps environments o Ensure alignment between infrastructure and deployment pipelines o Support automation and continuous delivery practices • Agile & Delivery Management o Manage and track user stories and technical backlog in Agile environments o Use tools such as JIRA and/or Octane for backlog management and delivery tracking o Collaborate with Product Owners and squads to ensure alignment between business and technical priorities o Participate in Agile ceremonies (planning, reviews, retrospectives) • Project Management & Governance o Lead infrastructure-related initiatives following project lifecycle phases (initiation, planning, execution, monitoring, closure) o Ensure adherence to governance processes, reporting, and decision bodies (e.g., Steering Committees) o Provide structured reporting on risks, progress, and deliverables o Manage stakeholders across IT, business, and security domains • Stakeholder & Multi-country Coordination o Coordinate activities across multiple countries and teams o Act as a bridge between operations, engineering, security, and business stakeholders o Ensure strong communication and alignment at all levels Requirements: Tools: JIRA, Octane, ServiceNow Infrastructure: Windows, Linux, Cloud environments Protocols: APIs, SFTP, CFT Security: mTLS, SAML, vulnerability remediation processes Methodologies: ITIL, Agile, DevOps Work Model: Hibrid. Flexible hours, Monday to Friday. We offer: Continuous training Career plan tailored to employee preferences Progression within the company Versátil working hours Hybrid work model Language training (English, French, Spanish). Salary: 4 € Would you like to join our team? xghoner If you have the experience and you are looking to grow technically and professionally, don't hesitate to apply for this position. Contact us!

📌 Run & Support Project Manager (Madrid)
🏢 HN Services España
📍 Madrid