Overview

As an Agentic Customer Success Manager at Qlik, you help drive retention and product adoption across a large customer portfolio. You’ll deploy automated, data-driven engagement programs to keep customers healthy and growing at scale. This role sits at the intersection of data, AI, and customer experience, enabling you to shape a scalable success model and improve outcomes for diverse customers. You’ll work in a fast-paced, technology-led environment with clear progression paths.

Compensaciones / Beneficios

- Career progression paths
- Culture of innovation and collaboration
- Adaptable, international work environment
- Corporate Responsibility programs
- Change-the-world day
- Personal development day

Responsabilidades

- Manage a large portfolio of customers, driving retention, renewals,



and expansion through scalable, automated engagement programs
- Analyze customer data and health signals to identify trends and at-risk accounts;
design targeted interventions to boost engagement and reduce churn
- Build and deliver scalable digital programs (onboarding journeys, educational content, webinars, automated touchpoints)
- Help customers increase adoption and value from Qlik’s cloud and client-managed products
- Measure program effectiveness and refine engagement strategy to improve outcomes at scale

Requisitos principales

- 3-5 years of relevant experience in Customer Success,

📌 Agentic Customer Success Manager (German Speaker) - Dach (Barcelona)
🏢 Qliktech
📍 Barcelona