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As a Senior Google Workspace Administrator, you will manage and support a Google Workspace environment within an aerospace and defense context. You collaborate with an international team to resolve Level 2 incidents, support end users, and drive improvements in our ITSM and security practices. You will work closely with technical teams to ensure service continuity and knowledge sharing. This role offers opportunities to grow through certifications and contribute to Capgemini’s mission of digital and sustainable transformation.
Compensaciones / Beneficios
• Administer and support Google Workspace applications (Gmail, Meet, Drive, Chat, Docs/Sheets/Slides)
• Handle Level 2 incidents and service requests with timely resolution
• Support end users across Google Workspace platforms
• Manage incidents and requests using Remedy ITSM
• Investigate technical issues and maintain service continuity




• Collaborate with technical teams to close knowledge gaps
• Participate in knowledge transfer activities when needed
Responsabilidades
• Advanced experience administering Google Workspace
• Strong L2 support experience for Google Workspace services
• Experience managing incidents and user support activities
• Knowledge of Remedy ITSM and ticketing processes
• Understanding of Google xghoner Workspace security and administration concepts
• Ability to work in an international environment and communicate in English
• Spanish nationality required
Requisitos principales
• Wellbeing HUB
• Adaptable Compensation Plan
• Continuous Learning platforms (Mylearning, Capgemini University, Coursera, Udemy, Pluralsight, etc.)
• Volunteer u0026 Social Impact Programs
• Buddy Program
• Life u0026 Accident Insurance

📌 Workplace Engineer (Madrid)
🏢 Capgemini
📍 Madrid