Experteer Overview
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In this role, you will support and optimize the EU External Fulfilment 3PL network, driving KPI performance and operational excellence within the Control Tower. You will work cross-functionally with 3PL providers and Amazon teams to resolve daily issues and lead process-improvement projects that enhance visibility and standardization. You’ll be at the forefront of EU EF transformation, shaping outbound operations and cross-network collaboration. This is a hands-on role that combines problem solving with data-driven improvements to deliver reliable, scalable fulfillment support.
Compensaciones / Ventajas
• Provide reactive and proactive Operational Support to 3PL providers and Amazon internal teams.




• Resolve daily operational challenges in collaboration with 3PL partners and Amazon stakeholders.
• Monitor and drive KPI management across the 3PL network.
• Facilitate communication between 3PLs, problem solvers, and node managers.
• Lead internal Process Improvement projects to enhance and automate Control Tower services.
• Develop business intelligence solutions to improve operational visibility. xghoner
• Identify opportunities for process optimization and standardization.
Responsabilidades
• Fluent in Spanish and English
• Experience with data analytics and using metrics to identify problems
• Experience with MS Office suite (Word, Excel, Outlook) in a professional environment
Requisitos principales
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📌 Control Tower Outbound Specialist (Barcelona)
🏢 Amazon
📍 Barcelona