Join Our Team as a Customer Experience Specialist in
Valencia! Are you passionate about delivering exceptional customer
service? Join our dynamic team in Valencia as a Customer Experience
Specialist and help create memorable experiences for our customers!
What Youll Do: Engage with Customers: Communicate effectively
through phone, email, chat, and social media to provide top-notch
support. Personalize Interactions: Utilize your extraordinary
communication skillslistening, empathy, and personalizationto make
every customer feel valued. Guide and Assist: Help customers with
their inquiries, ensuring they receive the right solutions and
leave with a smile. Enhance Processes: Identify customer needs and
escalate issues internally to improve our services and processes.
Drive Performance: Focus on key performance indicators like
Customer Satisfaction, quality, and productivity to achieve
outstanding results. Boost Retention: Maintain high customer
satisfaction and retention through impactful experiences. Who Were
Looking For: Language Proficiency: Excellent Dutch (C2) skills with
a strong command of English (C1 level). Problem-Solver: A smart and
enthusiastic individual who excels in customer service and has a
keen eye for detail. Empathetic Approach: Calm and understanding




when dealing with challenging customer situations. Curious and
Creative: A love for investigation and using creative
problem-solving skills to ensure satisfaction. Target-Driven:
Aiming to exceed expectations and achieve outstanding results. What
We Offer: Attractive Remuneration: Competitive salary based on
experience, skills, and performance. Adaptable Shifts: Work shifts
between 9:00 AM and 11:00 PM, with opportunities for late-night
shifts (2:00 PM - 11:00 PM). On-Site Environment: Fully on-site
role (no remote work available). Diverse Team: Be part of a dynamic
international team representing over 25 nationalities. Employee
Benefits: Enjoy a benefit program that includes free
breakfast/lunch, sports classes, Spanish lessons, Friday drinks,
and exciting team events. Career Growth: Thrive in a
high-performance culture that supports your career development
within the organization. Administrative Support: Receive assistance
with Spanish administration matters.
________________________________ Ready to elevate your career in
customer experience? Apply now and become a key player in our
exciting team in vibrant Valencia, Spain! Your journey to success
starts here!

📌 Dutch Customer Experience Specialist in Valencia!
🏢 Cross Border Talents
📍 Valencia