29 sep
|
FH Collective Academy
|
Barcelona
29 sep
FH Collective Academy
Barcelona
Icelandic-Speaking Customer Service Representative |
Barcelona, Spain We are looking for an Icelandic-speaking Customer
Service Representative to join an international team based in
Barcelona, Spain . If you are customer-oriented, enjoy solving
problems, and thrive in a multicultural environment, this is an
excellent opportunity to develop your career with a general
organization. What You'll Do Provide professional customer support
via phone and email. Assist customers with service-related,
payment, and technical inquiries. Deliver accurate information
while following established procedures. Ensure a high level of
customer satisfaction through effective communication and
problem-solving. Collaborate with internal teams to resolve
customer requests efficiently. Requirements Native or C2 level
Icelandic . Advanced English . Strong communication and
interpersonal skills. Good computer skills (MS Office and CRM
systems). Customer-focused with a proactive, solution-oriented
mindset. Previous customer service or contact center experience is
an advantage. What We Offer Location: Barcelona, Spain Schedule:
38.5 hours/week, Monday–Sunday (rotational shifts) Working Hours:
Between 09:00 and 20:00 Salary: €22,249 gross/year Temporary
employment contract 27 working days of annual leave Comprehensive
onboarding and paid training Ongoing learning and career
development opportunities International and multicultural work
environment Additional employee benefits and wellness
programs
📌 Icelandic-Speaking Customer Service Representative |Barcelona, Spain
🏢 FH Collective Academy
📍 Barcelona