We are an international technology services company founded in 1983 and currently have over 2,000 employees in 5 countries: France, Spain, Romania, Portugal, and Luxembourg.

Para una comprensión completa de esta posibilidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.

What are we looking for?

An Run & Support Project Manager to join a stable international project, based in Madrid.

Responsibilities:
Run & Production Management

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- Lead Run activities for ISF infrastructure, ensuring high availability and operational stability

- Supervise incident resolution (L1, L2, L3) and ensure SLA/SLO compliance

- Coordinate major incident management (MIM) and communication with stakeholders

- Drive root cause analysis (RCA) and implementation of corrective actions

Technical Evolution & Infrastructure Initiatives

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- Lead technical evolution projects, including:

- Integration with enterprise security systems

- Infrastructure modernization and obsolescence management

- Optimization of performance, resilience, and maintainability

- Manage technical roadmap and prioritization of infrastructure initiatives

Security & Vulnerability Management

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- Coordinate remediation of security vulnerabilities (EVS / IVS) across platforms

- Ensure compliance with security standards, audits, and internal policies

- Drive coordination between security teams and technical teams to track and close risks

Change Management & Governance

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- Validate risk, impact, dependencies, and rollback strategies

- Ensure compliance with IT governance frameworks and corporate procedures

- Coordinate complex changes across multi-country environments

CI/CD & DevOps Toolchain Infrastructure

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- Coordinate infrastructure evolution of CI/CD toolchains and DevOps environments

- Ensure alignment between infrastructure and deployment pipelines

- Support automation and continuous delivery practices

Agile & Delivery Management

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- Manage and track user stories and technical backlog in Agile environments

- Use tools such as JIRA and/or Octane for backlog management and delivery tracking

- Collaborate with Product Owners and squads to ensure alignment between business and technical priorities

- Participate in Agile ceremonies (planning, reviews, retrospectives)

Project Management & Governance

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- Lead infrastructure-related initiatives following project lifecycle phases (initiation, planning, execution, monitoring, closure)

- Ensure adherence to governance processes, reporting, and decision bodies (e.g., Steering Committees)

- Provide structured reporting on risks, progress, and deliverables

- Manage stakeholders across IT, business, and security domains

Stakeholder & Multi-country Coordination

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- Coordinate activities across multiple countries and teams

- Act as a bridge between operations, engineering, security, and business stakeholders

- Ensure strong communication and alignment at all levels

Requirements:

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- Tools: JIRA, Octane, ServiceNow

- Infrastructure: Windows, Linux, Cloud environments

- Protocols: APIs, SFTP, CFT

- Security: mTLS, SAML, vulnerability remediation processes

- Methodologies: ITIL, Agile, DevOps

Work Model:

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- Hibrid.

- Flexible hours, Monday to Friday. xcskxlj

We offer:

Continuous training

Career plan tailored to employee preferences

Progression within the company

Flexible working hours

Hybrid work model

Language training (English, French, Spanish).

Salary: 4 €

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📌 Run & Support Project Manager (Madrid)
🏢 remoteo
📍 Madrid