osapiens is seeking a Transformation Leader for its General Support team in Madrid.
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This full-time, on-site role is hybrid, with up to two days of home office per week, and focuses on turning Support into an intelligent, automated, and continuously improving organization. xqbhyrx
You will lead a high-performing team and drive process improvements across Product, Delivery, and Engineering.
We value 7+ years in Digital Transformation or SaaS/enterprise tech, with a proven track record in automation,
📌 Head of AI-Driven Support Transformation (Madrid)
🏢 osapiens
📍 Madrid
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