A German-speaking Banking Customer Service Agent is needed for a team based in Valencia, Spain.

Para una comprensión completa de esta posibilidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.

You will support banking customers with accuracy, discretion and a friendly approach.

You will be supporting a well-known company in the banking sector.

Key Responsibilities:

-

- Protect customer data at every step

- Resolve issues accurately and in line with procedures

- Escalate complex or sensitive cases appropriately

- Answer customer questions about accounts, cards and payments

Requirements:

-

- Fluent German, written and spoken

- Spanish at upper-intermediate (B2) level or above

- High school education (Bachillerato) or equivalent; banking customer service experience is valued

- The selection includes a short video and a written test in the required language





- Team player who is open to feedback

- Clear, professional communication, written and spoken

Working Conditions:

-

- Work model: On-Site

- Schedule: Afternoon - 15:00-22:00

- Paid training: 25 days

- Start date: 2 November 2026

- Full-time contract

Salary & Benefits:

-

- Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance

- Sunday shifts paid an extra €1.92 gross per hour

- 38.5 hours per week

Location:

Open to candidates already living in or near Valencia. xqbhyrx

We work with employers across several European markets, so even if this role is not a perfect match, it is worth staying in touch.

#J-18808-Ljbffr

📌 Banking Customer Service Agent - German Speaker | Valencia, Spain
🏢 Cross Border Talents
📍 Valencia