Mexico City · Full-time · Relocation required ·
Reports to the Integral Head of Operations (Barcelona) Relocation to
Mexico City ✈️ This role is based in Mexico City and requires
relocation. The hub is there, the team is there, and proximity is
the whole point of the position. We'll support your move. You'll
travel regularly to Barcelona to stay close to the global teams,
and across the region — LatAm and the US — as the work requires.
About Innovamat ? Innovamat is an educational organization
specialized in mathematics teaching. Founded in Barcelona in 2017,
Innovamat provides schools with a comprehensive, evidence-based
mathematics program spanning from Early Childhood Education through
Secondary School, developed together with leading experts in
mathematics didactics, cognition, and neuroscience. The program
integrates curriculum, teacher training, assessment, and
intervention into a single coherent system. Present in 9 countries
and serving more than 720,000 students, Innovamat is one of the few
organizations in the sector with efficacy data independently
validated by external research institutions. It is also the first
non-U.S. organization to successfully complete the California State
Board of Education's adoption process for a core mathematics
curriculum. About the Role and Why It’s Special ✨ Innovamat runs
operations centrally. Supply chain, internal systems, revenue
analytics and support engineering all live at headquarters in
Barcelona, and they serve all nine countries. That's a deliberate
choice: it's how we stay efficient and how a good practice invented
in one market reaches the other eight. But some things cannot be
run from nine time zones away. Over the last few years we've placed
people in Mexico as needs appeared — first a support specialist,
then logistics, then post-sale operations, then legal. What started
as a handful of individual hires is now a real operations hub
serving all of LatAm and the United States. It has grown into a
team that needs a single leader on the ground. This role is that
leader. Based in Mexico City and reporting directly to our Global
Head of Operations in Barcelona, you will own operations across the
Americas: lead the local team, act as the operational counterpart
for the region's business leadership, and make sure the way we run
things globally actually works in the markets furthest from
headquarters. The Team You'll Lead ? A multidisciplinary operations
team based in Mexico City, serving LatAm and the United States:
Customer Support — our in-house squad resolving technical and
logistics incidents across the region Logistics — controlling
last-mile delivery across every country in the region Operations
Engineering — the systems and processes behind everything that




happens after a school says yes: orders, invoicing, deliveries,
licences and access Legal - managing contracts and local compliance
across every country across LatAm and the US Finance Operations -
running invoicing, payments and collections for the region, in the
right time zone and aligned with local tax requirements Each of
them is functionally connected to a global discipline led from
headquarters, and each works daily with country managers and
regional leadership. You'll be the person who makes the whole thing
work as one. What You'll Own ? Think of our operations as a matrix.
The horizontal lines are global disciplines — production and
purchasing, logistics, planning, operations engineering, revenue
analytics, support — each led from Barcelona and each serving every
market. The vertical lines are regions: Europe, Spanish LatAm,
Brazil, the United States. You own the American verticals. Your job
is to make sure that the wheel those global disciplines turn
actually turns well when you look at it from these regions. You
don't need to build every solution yourself, but you need to see it
and turn it into a clear request for the teams who can. Concretely,
that means three things. 1. Lead the team, in person. These are
people with real weight in the company, and today they get their
leadership over video calls at odd hours. You'll give them what
distance can't: context, direction, growth, and someone who notices
when something is off before they have to say it. Hallway
conversations, difficult feedback, career paths, day-to-day
unblocking. 2. Be the operational reference point for the region.
Country managers and regional leadership need a counterpart who
understands operations end to end — supply chain, logistics,
finance operations, support — and who can turn "we're going to need
this" into something headquarters is already preparing. A live
example: we're piloting new products in the US. Product has
delivery deadlines, the material has to be produced, shipped and
cleared into the US, and licences have to be provisioned. Someone
has to sit with the regional lead, extract exactly what is needed
and when, and then drive headquarters to make it happen on time.
That's you. We also expect the push to go the other way. When you
need something from Barcelona, we expect you to come and get it. 3.
Challenge us.



We design internal processes, tooling and calendars
from Barcelona with a global hat on. We're certain that some of
those decisions are wrong for Mexico or for the US, and we can't
see it from here. You'll have the local context we lack, and we
expect you to use it: to tell us when a process doesn't survive
contact with reality on your side, and to push until it changes.
The same applies to our external partners. When a supplier or
service provider in the region underperforms, you'll engage
directly at the appropriate level, identify the root cause and
drive the resolution. And where a partner selected from
headquarters isn't the right fit for your market, we expect you to
make the case for change and see it through. Who We're Looking For
? You're an operator. You understand how internal processes and
systems actually work, and you understand the business well enough
to know which trade-off is the right one. What we expect you to
bring: Solid experience running operations in a fast-growing,
high-standards environment — operations, supply chain, business
operations, regional operations, strategy and operations, or a
strong consulting background followed by real operating roles
Experience leading a team, including the uncomfortable parts of it
Comfort moving between a board-level conversation and a spreadsheet
of delivery exceptions in the same afternoon Strong stakeholder
management across cultures, seniority levels and time zones —
you'll be the bridge between local teams, regional leadership and
headquarters A structured, systems-minded way of thinking: you see
patterns, you spec solutions clearly, and you don't solve with
brute force what can be solved once High ownership and resilience.
This role gets thrown at the deep end on purpose Fluent Spanish and
English — both, daily Willingness to travel across the region,
including to the US Comfort using AI tools to make yourself and
your team faster Nice to have: exposure to supply chain or physical
distribution, familiarity with CRM and operational tooling
(Salesforce and similar), and experience in EdTech or any business
serving institutional customers. What You Can Expect from Innovamat
? We aim high. We set ambitious goals and hold a high bar. You'll
be able to grow as much as you want to. We are owners. From day one
you'll have real responsibility and real impact. We move fast.
Speed and adaptability are what make the difference here. We're
eager to learn. We challenge ourselves constantly and treat every
problem as something to learn from. We're humble. We value
collaboration, feedback and ideas that work — not hierarchy. We
enjoy the ride. Culture, flexibility and trust are what make impact
sustainable.

📌 Head of Operations - Americas (relocation to CDMX) (Cataluña)
🏢 Innovamat
📍 Cataluña