A Basque-speaking Banking Customer Service Agent is needed for a team based in Valencia, Spain.You will support banking customers with accuracy, discretion and a friendly approach.You will be supporting a well-known company in the banking sector.Key Responsibilities:- Keep careful records of every interaction- Escalate complex or sensitive cases appropriately- Guide customers through digital banking services- Answer customer questions about accounts, cards and paymentsRequirements:- Fluent Basque, written and spoken- Spanish at upper-intermediate (B2) level or above- High school education (Bachillerato) or equivalent; banking customer service experience is valued- The selection includes a short video and a written test in the required language- Clear, professional communication,



written and spoken- Organised and able to handle several cases at onceWorking Conditions:- Work model: On-Site- Schedule: Morning – 08:00–16:00- Paid training: 25 days- Start date: 2 November 2026- Full-time contractSalary & Benefits:- Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance- Sunday shifts paid an extra €1.92 gross per hour- 38.5 hours per weekLocation:Open to candidates already living in or near Valencia.We keep candidates updated at every stage of the process.#J-18808-Ljbffr

📌 Banking Customer Service Agent - Basque Speaker | Valencia, Spain
🏢 Cross Border Talents
📍 Valencia