smart Europe GmbH, through smart Spain, seeks a Lead & Customer Journey Manager to qualify, assign and follow up on incoming leads from first contact to order or loss. You will bridge prospective customers with the smart agent network, ensuring fast responses, consistent follow-ups and a seamless journey.
You will also support Sales Area Managers and Marketing in routing opportunities from social channels, with a focus on optimizing the customer journey and conversion.
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📌 Lead Nurture & Customer Journey Architect (Madrid)
🏢 smart Europe
📍 Madrid
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