New opening: Banking Customer Service Agent in Madrid, Spain, for Basque speakers.You will support banking customers with accuracy, discretion and a friendly approach.You will be supporting a well-known company in the banking sector.Key Responsibilities:- Protect customer data at every step- Keep careful records of every interaction- Answer customer questions about accounts, cards and payments- Resolve issues accurately and in line with proceduresRequirements:- Fluent Basque, written and spoken- Spanish at upper-intermediate (B2) level or above- High school education (Bachillerato) or equivalent; banking customer service experience is valued- The selection includes a short video and a written test in the required language- Team player who is open to feedback- Customer-focused,



patient and solution-orientedWorking Conditions:- Work model: On-Site- Schedule: Afternoon – 15:00–22:00- Paid training: 25 days- Start date: 2 November 2026- Full-time contractSalary & Benefits:- Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance- Sunday shifts paid an extra €1.92 gross per hour- 38.5 hours per weekLocation:Open to candidates already living in or near Madrid.This is one of several openings we are recruiting for - ask us what else might fit.#J-18808-Ljbffr

📌 Banking Customer Service Agent - Basque Speaker | Madrid, Spain
🏢 Cross Border Talents
📍 Madrid