Product Manager owning the full E2 E SW CRM product vision and roadmap across the CRM++ value stream (Single CRM Consolidation, Entitlements, Sales Comp, WXP Hardening, Master Data, SFDC R&M; etc.). This is a generalized req: the detailed delivery plan is not finalized yet, so the PM sets strategic direction and prioritization as the roadmap firms up, rather than executing a fixed pre-defined plan. Defines PRDs for cross-program initiatives and aligns business outcomes with technical solution architecture. Leads E2 E product governance — QBRs, steering committee updates with L3 / L4 Sponsors. Coordinates roadmap alignment with the Program Manager and drives cross-org product strategy alignment (Digital, EO, HPS, CO, Print, Software Sales, Finance). Responsibilities: Product Strategy & Multi-Cloud Roadmap Define Platform Vision: align business goals (e.G., accelerating deal velocity, lowering customer support resolution times) with the appropriate Salesforce cloud solutions Build Multi-Cloud Strategy: evaluate how different Salesforce products — Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, Revenue Cloud (CPQ) — work together within the enterprise architecture Feature vs. Buy vs. Standard Evaluation: decide when to use standard Out-of-the-Box (OOTB) functionality, purchase third-party managed packages from the App Exchange, or fund custom Apex/LWC development Technical Strategy & AI/Automation Governance Agentic & AI Workflows: strategy for implementing Salesforce AI capabilities (e.G., Agentforce, Einstein Copilot, Prompt Builder) to automate multi-step business actions Data Architecture Strategy: partner with enterprise architects to utilize Data Cloud or external data lakes/warehouses, ensuring clean,



real-time data flow into Salesforce for unified operational reporting Minimize Technical Debt: manage custom code, legacy workflows, and Apex triggers; continuously migrate legacy setups toward standard platform automation (e.G., Flow Orchestration) to keep release maintenance overhead low Stakeholder Management &Value; Realization Executive & Business Alignment: translate complex business requests into scalable platform capabilities, acting as the primary liaison between business units (Sales, Support, Marketing, Ops) and IT/Engineering ROI & Value Tracking: measure business outcomes post-release (e.G., lead-to-opportunity conversion changes, user adoption rate, time-to-close metrics, platform cost-per-user) Trade-Off Negotiation: manage competing priorities across revenue and operations teams to sequence implementation phases into actionable MVPs Release Management & Ecosystem Alignment Salesforce Release Strategy: evaluate Salesforce's platform releases to identify high-value new features, plan sandbox regression tests, and incorporate relevant capabilities into the backlog Vendor & App Exchange Governance: manage third-party Saa S vendors, app package licenses, and third- party integrations connected into the SFDC environment License & Capacity Planning: monitor usage of platform limits (API calls, storage limits, custom objects, license allocations) to optimize total cost of ownership (TCO)



Agile Backlog & Delivery Supervision Epic & User Story Framing: map out high-level epics, user journeys, and technical dependencies for Salesforce developers, architects, and admins Sprint Execution Oversight: partner closely with SFDC Product Owners or Scrum Masters during sprint planning, backlog refinement, and acceptance validation Job requirements: 7+ years Product Manager / SFDC product experience in enterprise Saa S environments · Principal-level product thinking DEEP E2 E SW CRM ecosystem expertise · 5+ years hands-on with Salesforce Sales Cloud + Service Cloud + Experience Cloud and Lead-to-Cash process & capabilities Multi-VP stakeholder management · comfort presenting to L3/L4 Sponsors and steering committees Data-driven decision making · comfortable working with SFDC dashboards · Tableau · Excel forecasting Understanding of adjacent platforms: WXP (Subscription) · SAP OTC · MDM/MADO · CPQ/IQ · Neuron · Contractual + Transactional Selling Nice to Have HP or Fortune 100 tech industry experience in CRM/SFDC product management at enterprise scale SAFe / Scaled Agile Product Management certification General benefits - depends on the form of employment Hybrid work model combining office & remote work (2 days per week from the office) Attractively located office with collaboration spaces Onsite parking space for employees Referral program with financial bonus Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment Access to internal Learning Platform with multiple trainings oriented for professional growth Team Building activities Charity initiatives Working environment promoting diversity and inclusion #J-18808-Ljbffr

📌 Project Manager (Barcelona)
🏢 Tenarai Europe
📍 Barcelona