28 sep
|
Cross Border Talents
|
Madrid
28 sep
Cross Border Talents
Madrid
New opening: Banking Customer Service Agent in Madrid, Spain, for Aranese speakers.
You will support banking customers with accuracy, discretion and a friendly approach.
You will be supporting a well-known company in the banking sector.
Key Responsibilities:
- Guide customers through digital banking services
- Answer customer questions about accounts, cards and payments
- Resolve issues accurately and in line with procedures
- Escalate complex or sensitive cases appropriately
Requirements:
- Fluent Aranese, written and spoken
- Spanish at upper-intermediate (B2) level or above
- High school education (Bachillerato) or equivalent; banking customer service experience is valued
- The selection includes a short video and a written test in the required language
- Clear, professional communication, written and spoken
- Team player who is open to feedback
Working Conditions:
- Work model: On-Site
- Schedule: Afternoon – 15:00–22:00
- Paid training: 25 days
- Start date: 2 November 2026
- Full-time contract
Salary & Benefits:
- Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance
- Sunday shifts paid an extra €1.92 gross per hour
- 38.5 hours per week
Location:
Open to candidates already living in or near Madrid.
Our team supports you from application through to onboarding.
If this sounds like you, apply below - we are happy to answer your questions.
📌 Banking Customer Service Agent - Aranese Speaker | Madrid, Spain
🏢 Cross Border Talents
📍 Madrid