We are looking for a Partner Account Manager (PAM) to join our Partner Account Management DACH team. This is a highly strategic-commercial driven role, with direct impact on the teams's success, as it's focused on unlocking the full monetary potential of our partner ecosystem. It requires someone who thrives on driving revenue growth, identifying expansion opportunities, and building long-term commercial value alongside our partners.

If you are an ambitious professional with a strong sales and commercial mindset, who wants to scale a market through partner-led growth and be held to strict revenue, cross-sell, and retention targets – this could be your next big step. We focus on maximizing the mutual business value of our ecosystem. If you thrive on negotiation, commercial strategy, and creating profitable win-win relationships, you'll fit right in.

Develop and execute joint commercial strategies with partners to maximize revenue.

Monetary Metrics & Forecasting: Own and manage commercial pipeline metrics, financial forecasting, and account expansion goals. Conduct regular business reviews (QBRs) focusing on commercial performance.

Retention & Churn Management: Monitor the financial health of the partner portfolio. While you won't handle implementation, you will use your product expertise to align Factorial's features with the commercial objectives of your partners and their clients. Build strong, long-term commercial relationships with partner stakeholders, educating them on new monetization opportunities, packaging, and commercial updates.

Commercial Drive & Acumen: You are a natural salesperson at heart.

Indirect Sales Expertise:



Experience working inside an indirect sales, channel partner, or partner account management model in a B2B SaaS environment is highly preferred. Cross-Team Collaboration: This role excels at driving other teams, managers and individual contributors, to execute on conflicting priorities to generate as much impact as possible. You can talk comfortably about software mechanics to spot and capitalize on upsell opportunities.

Ecosystem Authority: You confidently lead high-level alignment and commercial negotiation conversations with external partners and business leaders. Native or near-native proficiency in German and professional-level English. Prior experience in account management, customer success, or business development within HR technology, payroll, or workforce management systems is a significant plus.

Alan as private health insuranceHigh growth, multicultural and friendly environmentHealthy life with Wellhub (Gyms, pools, outdoor classes)Save expenses with CobeeLanguage classesBreakfast in the office and organic fruitFood discounts with NoraPet FriendlyMuch more that we'll spill during the interview processAbout FactorialAt Factorial, we're building the leading AI Business Management Software for companies of all sizes. Our platform centralizes key workflows across HR, Finance, Talent, Operations, and IT, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people. If you're excited to shape the future of business management technology, we'd love to meet you.

Our valuesWe own it: We take responsibility for every project.

📌 Business Account Manager - English Market (Madrid)
🏢 Factorial Hr
📍 Madrid