Allianz Direct Spain is seeking a Manager of the Customer Defense Department to be the voice of the customer inside the organization. You will connect customer feedback to business improvements, coach stakeholders, and drive data-driven decisions.
The role emphasizes analysis, cross-functional collaboration, and a strong customer-first mindset to enhance overall service quality and processes within a large insurance group.
📌 Customer Defense Manager | Analytics & Experience (Madrid)
🏢 Allianz Direct Spain
📍 Madrid
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