We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a versátil schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service. You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities - Handle customer inquiries via phone andemail - Assist clients with travel questions, reservations, and general support - Provide accurate information regarding destinations, policies, and procedures





- Maintain professional and courteous communication at all times - Follow established company processes and service standards - Document customer interactions as needed Qualifications - Strong verbal and written communication skills - Customer service experience preferred, but not required - Ability to work independently and manage time effectively - Basic computer skills and comfort using online systems - Attention to detail and a customer-first mindset - Interest in the travel industry is a plus What We Offer - Flexible scheduling options (part-time or full-time) - Training and ongoing support - Opportunities for advancement within the travel industry - Supportive and team-oriented work environment

📌 Customer Service Representative – Travel Industry (Flexible Schedule) (Madrid)
🏢 Hjbtravels
📍 Madrid