ING is seeking a Customer Journey Expert to join the Surfing Account squad within Daily Banking & Savings Tribe in Madrid. The role focuses on designing strategies to engage customers with MPB and added-value services, while managing campaigns, risk, and stakeholder relationships. The adecuado candidate has 5+ years in agile teams, experience in product management, and strong English/Spanish communication. The position emphasizes customer-focused delivery, process improvements, and a balance
📌 Customer Support Specialist (remote -english) (Madrid)
🏢 Ing
📍 Madrid