We're partnering with a integral leader in customer experience and digital solutions to recruit Dutch-speaking Customer Service Advisors for an e-commerce project based in Benalmádena, Málaga. This is a fantastic opportunity to join an international team while supporting customers with world-class service.

Your Role:

- Handle incoming and outgoing calls, as well as customer requests via Live Chat and email.

- Support customers with questions about orders, products, and promotions, always ensuring a professional and friendly approach.

- Process calls redirected from stores and register them accurately in the ticketing system.

- Follow established procedures and project guidelines to ensure consistent service.

- Focus on delivering exceptional customer service and continuously improving customer satisfaction.

- Work collaboratively with colleagues, communicating quickly and effectively across different channels.

- Meet performance targets while ensuring quality in every interaction.

- Potential to handle customer inquiries via social media channels in the future.

Your Qualifications:

- Fluent Dutch and good English (both written and spoken).





- Previous experience with computer systems and CRM tools, with the ability to multitask across them.

- Customer-friendly, patient, and able to manage difficult situations with professionalism and positivity.

- Punctual, detail-oriented, and proactive in developing knowledge about services, procedures, and products.

- Strong teamwork and communication skills.

- Comfortable working in a fast-changing environment.

The Offer:

- Full-time, permanent Spanish contract with full registration in the Spanish healthcare system from day one.

- Paid training and onboarding program.

- Paid vacation (4 weeks + 4 additional days per year).

- Career growth opportunities and professional development programs.

- Modern and spacious office in Benalmádena, Málaga.

- Working schedule: rotating shifts between Monday–Friday (08:00–21:00), Saturday (09:00–17:00), and Sunday (11:00–17:00), with two free weekends per month.

- International, diverse, and supportive work environment.

Fill in the form, we will contact you...

📌 Dutch-speaking Customer Service Advisor (Start date: ASAP) (Málaga)
🏢 Workster
📍 Málaga