Experteer Overview

Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.

As Enterprise Program Manager, you drive end-to-end delivery for Lighthouse’s largest general clients, coordinating complex BI implementations and product onboarding. You’ll align regional efforts, nurture key relationships, and ensure on-time outcomes. You act as the bridge between clients and Product/Engineering, translating needs into actionable plans. Your work directly supports customer growth and satisfaction at scale, within Lighthouse’s collaborative, customer-centric culture.

Compensaciones / Beneficios

- Lead end-to-end implementation of Lighthouse solutions, including BI dashboards, for major global clients
- Organize and manage all projects within enterprise accounts to meet objectives and timelines
- Establish program governance and manage stakeholder expectations from properties to C-level executives
- Create and maintain clear project documentation outlining timelines, activities, and risks
- Bridge clients with Product and Engineering to capture requirements and manage delivery timelines
- Drive customer satisfaction, retention, and growth with robust project plans and regular status calls




- Advocate for EMEA customers and provide actionable feedback to internal teams

Responsabilidades

- Proven experience in program or project management for enterprise or global accounts
- Strong hospitality industry knowledge and understanding of hotel management structures, chains, and OTA environment
- Ability to manage multiple complex projects concurrently from planning to risk management
- Excellent business acumen and interpersonal skills with comfort engaging C-level executives
- Tech-savvy with the ability to understand data solutions and communicate with technical xugodme and non-technical audiences; embrace AI tools
- Proactive, autonomous worker across time zones, collaborating with APAC and AMER teams
- Ability to influence internal teams to meet client objectives and milestones
- Coachable and adaptable attitude with openness to feedback and improvement
- We welcome: SaaS background, hospitality market knowledge, and Revenue Management experience

Requisitos principales

- Flexible working environment
- Flexible time off
- Alan Healthy benefits
- Payflow App
- Comprehensive health insurance
- Career development

📌 Enterprise Program Manager (Málaga)
🏢 Lighthouse Intelligence
📍 Málaga