Apply for Customer Success Manager (French Speaking) at UNIT4 in Granada, AN, ES. This Full time on site position offers great opportunities for career growth.

Company Description With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. Increase product adoption and maturity through success planning, guidance, and value-added customer engagements.

Identify and drive new sales opportunities (upsell/cross-sell) through qualified leads in collaboration with Sales. Act as the primary point of contact within Customer Success, proactively managing risk and supporting retention. Lead executive business reviews and strategic customer conversations with C-level stakeholders and customer management teams.

Ensure customer goals, challenges, product needs, and value drivers are understood and communicated across Unit4 teams, including Product, R&D;, Support, and Sales. Must have a passion for building strong customer relationships that drive retention of recurring revenue (ARR), expansion opportunities through Customer Success Qualified Leads (CSMQLs), and successful customer outcomes. Excellent communication and relationship management skills andfluent in English and French (verbal and written) Responsible for retention and churn management across the region,



contributing to global retention objectives Experience in a customer-facing role focused on driving customer value and business outcomes in a cloud software environment Previous experience working within ERP, HCM and/or financial planning software industries is a plus.

With us, you'll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. a culture built on trust and accountability – giving you the freedom and autonomy to be successful and make an impact balance - with our Versátil Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all. If you would like to know more about our commitment to diversity, visit our blogs: This role may require security clearance required for customer projects and access to sensitive (customer) data. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history.

No worries – we'll handle it according to local privacy laws and keep your information safe.

📌 French-Speaking Customer Success Manager (Andalucía)
🏢 Unit4
📍 Andalucía