TrendAITM the general AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Head of Technical Partner Management — South-Eastern Europe We're building something bold: a next-generation Technical Partner Management function that transforms how our European partners grow their businesses with cybersecurity services. As the Head of Technical Partner Management for South-Eastern Europe, you'll own the regional P&L; impact of partner technical engagement — leading a team of Technical Partner Managers covering France, Belgium and Luxembourg, Spain and Portugal, Italy, and Central and Eastern Europe.

You'll set the regional vision, define the operating model, coach your team to a standard of execution, and partner closely with the Head of North-Western Technical Partner Management to ensure a cohesive, Europe-wide approach. Own the South-Eastern partner engagement operating model end-to-end technical ownership, delivery quality, and business outcomes from onboarding through renewal Drive team performance through structured development plans, performance management, and career growth conversations Identify performance gaps and close them through targeted coaching, enablement, and structured feedback Balance business-unit-focused partner allocation with cross-regional initiatives and specialist activities to maximize coverage and impact Ensure every partner in the region has a designated Technical Partner Manager with clear accountability and engagement cadence Track and act on partner engagement quality — satisfaction metrics, technical feedback,



and engagement health — as core leadership indicators Partner with the Head of North-Western Technical Partner Management to align strategies, share best practices, and ensure Europe-wide consistency Collaborate with Channel, Services, Solutions, and Product leadership to align technical partner engagement with broader business strategy and revenue targets Represent the South-Eastern region in Technical Partner Management governance and strategic planning forums Design team-specific training and development plans in collaboration with specialist teams Establish peer-learning forums and cross-business-unit knowledge-sharing to compound team capability 5+ years in technical partner management, channel engineering, solution architecture, or equivalent technical leadership ~ Direct experience in people management or team leadership — direct reports, mentoring, performance management ~ Working knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM, threat intelligence) ~ Strong cross-functional influence and stakeholder management skills ~ Understanding of partner business models and their service catalogue ~ Fluency in French, Spanish, or Italian ~ Understanding of the Microsoft partner ecosystem and TrendAI Vision One platform ~ Experience helping partners transition from product reselling to service-based business models Shape the future of partner management in Southern and Eastern Europe.

Your Technical Partner

Managers drive partner success, and partner success drives our business. You report to the Director Technical Partner Management Europe and sit at the center of Technical Partner Management strategy — your voice matters in every major decision. Competitive package + professional development budget + collaborative, cross-border team environment We like to have fun while taking our culture seriously.

📌 Head Of Technical Partner Management (South-Eastern Europe) (Madrid)
🏢 TrendAI
📍 Madrid