Our client is a dynamic & fast-growing company operating several customer-facing sites in the Barcelona area.

We're looking for a People & Culture Manager to lead the full people function across the organisation, combining day-to-day presence on the ground with a strategic approach to engagement, recruitment, training, and culture.

Your missionAs People & Culture Manager, you'll own the full employee lifecycle across the group's locations: from attracting and selecting talent, through onboarding, development and retention, to offboarding when needed. You'll report directly to leadership and work closely with site managers.

This is a role with direct, hands-on impact with regular presence across the different sites, combining daily execution with the design of processes and people strategy for the medium/long term.

Your key responsibilitiesWorkplace climate & employee experienceRegular, rotating presence across sites to assess workplace climate, customer-facing standards, and health & safety compliance.

Ongoing reporting on internal climate, tracking key indicators over time.

Being a visible, approachable presence on-site, someone employees feel comfortable approaching directly, not just during scheduled check-ins.

Regular 1:1 listening sessions with employees, with full staff coverage over the course of the year.

Recruitment & talent attractionDefining candidate profiles and building relationships with training institutes, job fairs, and other sourcing channels to maintain an active talent pipeline.

Screening CVs and conducting first-round HR interviewsCoordinating in-person interviews and managing candidate experienceOnboarding, development & offboardingManaging the new-hire welcome process (induction materials, initial training, introduction to internal policies).Structured follow-up at 30, 60 and 90 days.

Conducting exit interviews and analysing turnover causes.





Coordination & training of Leadership/OperationsDesigning and delivering monthly training for site managers on people management: leadership, conflict resolution, feedback, interviewing and selection technique.

Regular check-in with the leaders to review issues and people priorities. HR administrationLiaising with the gestoria on payroll management and contractual changesCoordinating with the occupational health provider: medical check-ups, workstation risk assessments, and fitness-for-work follow-up. Handling any administrative matters: sick leaves, Paid Time Off, tracking work-related accidents.

Responding to employee queries on payroll, contracts, and leave.

Internal communicationOwning People-related communication channels (digital, on-site noticeboards, town-halls, All-Hands short team briefings).Preparing and following up on engagement surveys.

Your profileFrom 5+ years of experience in Human Resources, ideally gained across multiple sites with frontline/operational teams in context like retail chains, hospitality, restaurant groups, or leisure/education. A genuinely proactive, hands-on operatorA real taste for ownership and proactivity. Comfortable taking a topic and running with it end-to-end. A real love for being on the ground, not doing HR from behind a desk.

Solid listening, mediation, and people-development skills. Ability to coach and support managersExperience or strong interest in active recruitment and building talent pipelines.

Fluent Spanish with a high level of English. Catalan is a big plus.

Comfortable travelling between several centres day to day (all reachable by public transport)What we offerThe project: well known & recognized brand, growing fast, with a very strong people-first culture and a clear social missionGrowth path: as the group opens new locations, this role is set up to grow into managing the People & Culture function across the wider structure.

📌 Human Resources Manager - Barcelona
🏢 start hr
📍 Barcelona