IT Service Manager: Stakeholder & ITIL Lead (Hybrid) (Madrid)

IT Service Manager: Stakeholder & ITIL Lead (Hybrid) (Madrid)

28 sep
|
NATIONALE – NEDERLANDEN
|
Madrid

28 sep

NATIONALE – NEDERLANDEN

Madrid

Nationale-Nederlanden in Madrid seeks a Service Manager to act as the main IT liaison with business stakeholders, ensuring quality, stability, and continuous improvement of IT services.

The role covers organizing service reviews, monitoring SLAs, preparing performance reports, and coordinating ITIL processes across delivery and support teams to drive improvements and meet customer expectations in a hybrid work environment.

📌 IT Service Manager: Stakeholder & ITIL Lead (Hybrid) (Madrid)
🏢 NATIONALE – NEDERLANDEN
📍 Madrid

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