28 sep
|
First Point Group
|
Valencia
28 sep
First Point Group
Valencia
Unknown Client in Europe is seeking a Regional Customer Experience Operations Manager to own end-to-end customer service across the EMEA region. This role focuses on managing outsourcing partners, optimizing KPIs, and driving VOC-informed improvements across multiple markets.
You will collaborate with Operations, Product, Supply Chain and Engineering, while ensuring GDPR compliance and reporting performance to integral leadership. Remote work within Europe is supported.
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📌 EMEA CX Operations Lead (Remote Europe) (Valencia)
🏢 First Point Group
📍 Valencia