Work and Family Life Specialist (Remote)

Description
Job Title: Work and Family Life Specialist (Remote)
Work and Family Life Specialists (WFLSs) provide one-on-one consultation, education, training, and information and referral services in support of the Work and Family Life (WFL) Program areas of the Fleet and Family Support Program (FFSP) services. WFLSs provide support via various forms of service delivery, including virtual services via webinar, video, email, and phone, and in-person services. WFLSs provide in-person services through mobile training teams and virtual service delivery to service members and their families in remote locations throughout the world and aboard Navy ships (in port, at sea or in foreign countries.) Key quality of life topics presented include, but are not limited to, deployment and mobilization support, ombudsman training and support, relocation assistance, life skills education, transition assistance and family employment readiness.
WFLSs collaborate with FFSP stakeholders to plan, schedule, and execute training services to ensure effective and efficient delivery of various educational programs and services to service members and families.





Essential Duties and Responsibilities

- Conduct in‑person and virtual workshops across various Work and Family Life Program areas for service members and families.
- Provide one‑on‑one consultations across various Work and Family Life Program areas for service members and families.
- Provide comprehensive location‑specific information and referral services in‑person or virtually.
- Provide in‑person or virtual support for disaster preparedness or in response to crisis events throughout the world.
- Provide in‑person support aboard Navy ships for Shipboard events and Return and Reunions (R&R;).
- Ensure all information and referral, one‑on‑one, and group education services provided are entered into the government’s system of record.
- Utilize various technological tools (collaboration platforms, video conferencing software, project management tools) to effectively communicate with stakeholders and to provide virtual service delivery.
- Perform basic troubleshooting steps when technology challenges occur

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